North Coast Financial Reviews & Testimonials

I've worked with North Coast Financial several times on trust loans and bridge loans, and they've been great every time. Jeff Hensel and Don Hensel are both amazing to work with.
Jeff is always very responsive and willing to look through different scenarios with me. They're quick, straightforward, and will let you know right away if they can help. Their turn times are also very fast, which makes a huge difference on these types of loans.
Every client I've referred to them has been happy with the experience. They're dependable, trustworthy, easy to reach, and genuinely helpful. I highly recommend North Coast Financial.

We had an excellent experience working with North Coast Financial, and especially with Jeff Hensel. Our situation involved a complicated trust loan, with a number of moving pieces and questions along the way. Jeff was consistently responsive, patient, and approachable. He took the time to explain the process clearly, answer our questions, and walk us through each step.
What stood out most was his availability and calm professionalism. During what could have been a stressful and confusing process, Jeff helped make things understandable and manageable. We are grateful for his guidance and would gladly recommend North Coast Financial to others dealing with trust, estate, or specialized lending needs.

I normally don't leave reviews but the experience I just had dealing with Jeff was remarkable to say the least. The way business is supposed to be done. They funded and closed on an investment property I purchased in 7 days flat. No nonsense just got it done. I would highly recommend North Coast Financial and Jeff to anyone needing these type of services. Will be back very soon. Thank you Jeff.

Don at North Coast Financial is a phenomenal rock star at his trade! He took charge from day one, kept the entire process simple, and moved everything forward with speed and confidence. He never overwhelmed me or bombarded me with unnecessary details. He communicated clearly, only when it mattered, and always with total professionalism.
He shoots from the hip in the best possible way! Direct, honest, and efficient. I trusted his credibility and workflow completely, and he delivered exactly what he promised. The entire experience was smooth, stress‑free, and genuinely impressive.
Don made my dream home happen. I’ll absolutely work with him again and refer him to anyone who wants a lender who gets things done the right way. Thank you guys at NCF!

Five-Star Review: Don Hensel Closed my $1.75M Loan in 5 Days!
I am writing this to give my highest possible five-star recommendation to Don Hensel and the North Coast Financial team.
I needed to close a $1.75 million loan purchase in just five days. After hearing my situation, Don stated he could make it happen and fund it in that timeframe—and he delivered exactly as promised.
From our first conversation, Don proved to be an excellent listener who truly understood my unique needs. He was compassionate, helpful, and offered strategic suggestions that made all the difference. I provided him with the necessary information, and he along with his expert processing team handled the rest with remarkable efficiency and honesty.
The level of professionalism was so high that my real estate agent, the seller’s agent, and several escrow officers all went out of their way to tell me how impressed they were with Don’s work. It is rare to find a lender who earns that kind of praise from every professional involved in a high-stakes transaction.
If you are looking for a five-star private lender who combines deep expertise with genuine integrity and lightning speed, Don Hensel is the best in the business. Thank you to Don and his entire office for making this happen!
Charles & Latonia

I had an excellent experience working with North Coast Financial, Inc. on a hard money loan for my mother’s trust. Jeff and Don Hensel were clear, responsive, and highly professional throughout the entire process. Documentation was handled quickly, communication was consistent, and—most importantly—funding was extremely fast. From start to finish, the process took approximately two weeks. I am very pleased with the experience and would confidently recommend them to anyone in need of hard money or trust-related loan services.

I had a great experience working with North Coast Financial. Dan and Jeff were very responsive and made the loan process straightforward from start to finish. Jeff consistently followed up and kept me informed every step of the way through clear email communication, which I really appreciated. Everything has gone smoothly, and I only have positive things to say about the entire experience.

I reached out to North Coast for a loan. Long story short, it turns out we didn’t need it. Jeff helped me sort through contradicting advice I was getting elsewhere, even though it meant we wouldn’t be using his services. I appreciated his knowledge and integrity and would gladly recommend North Coast to others

Jeff and Don were incredible professionals that helped me to save the home I've owned for 23 years. They found smart solutions to complex problems under tight time constraints. They are both trustworthy experts that guided me wisely in making difficult choices. If you have an opportunity to work with them, do it.

Working with Jeff and Don Hensel at North Coast Financial was straightforward and simple. I needed a loan to pay off a lien against my estate, but as the executor of the estate, no one would give me a loan until I had title in my name. I almost lost my inheritance. I am forever grateful for the loan I was provided by North Coast Financial that helped me save my families home. Their entire team worked quickly and seamlessly to get me the funds I needed. From beginning to end, the process took less than 2 weeks from me submitting my paperwork to getting the funds in my bank. I did have all documents needed which helped the speed of everything, but they worked efficiently and as quickly as I was able to get them what they needed. Thank you to the entire team who made this possible for me, I highly recommend working with North Coast Financial, Inc.

Jeff and Don were very helpful, knowledgeable, prompt and they made a complex loan very simple all the way through the process.

The softest hard money folks in the business. Total professionals. Efficient. Competent. Totally legit.

Don and his team are a pleasure to work with! Very professional. Extremely experienced and knowledgeable. Always available and they always take the time to answer any and all questions. Never any surprises, they always deliver exactly what they said they would do. And they never miss a deadline. North Coast Financial is an outstanding team and I'd strongly recommend them to anyone who could use their services!

We were struggling with a lender that would not offer us any terms for repayment. We contacted Don at North Coast Financial and he was able to move quickly to resolve our situation by arranging a Hard Money Loan that got us out of trouble. If only we'd known about North Coast Financial earlier!
Everything about working with North Coast Financial was outstanding. They were prompt in responding to any questions and they were great and keep us up to date with the process.
North Coast Financial is professional, reliable and has an excellent rating from other customers. Highly recommended!

The team at North Coast Financial is super easy to work with. They are professional and fast. I would highly recommend!

Don Hensel and the team at North Coast Financial are outstanding. Our financing included jumbo loans on both the new home we were buying and on our existing home, and the time line to close was very short. Don and the North Coast Financial team performed flawlessly throughout the entire process. At every stage, they never missed a beat, they always moved impressively quickly, and they always delivered exactly what they said they’d deliver, with never any surprises. They were especially helpful in always being available and reachable and always taking as much time as needed to answer all of our questions, and the final loan terms and funding were exactly as they indicated up front. Don and his team are very professional, they are extremely experienced and skillful, and they are a pleasure to work with. Thank you Don and team at North Coast Financial!

The process was quick and they where very communicative during the loan process. Rates where competitive. I would definitely recommend!!

North Coast Financial made the process of obtaining a short-term loan while in probate very easy. They were responsive to all our questions and we were happy to work with them.

Jeff and Don were beyond amazing with helping my husband obtain a loan during our probate period. They were fast and communication was excellent every step of the way. I definitely recommend and will use them again

North Coast Financial provided a "simple to follow" plan to access needed funds from the family trust. Plus, their fees and interest rates were superior to other competing lenders. The "Go To" lender in California.

First of all, I would like to thank Jeff and Don Hensel of North Coast Financial for their attention to details in allowing us to obtain a second mortgage. My Mom passed away and the loan has allowed us to make repairs to the property, to get it ready to be sold. I will recommend North Coast Financial to everyone that needs a hard money loan. Thank you for everything.

Don is wonderful to work with!

Professional, courteous, and transparent. Every aspect of this transaction was perfect. Thanks

I am so incredibly grateful for Jeff, Don, and North Coast Financial! After having not lived in the US for several years, it came as a surprise to my husband and I that our perfect credit had completely vanished and our previously pre-approved standard mortgage could not be funded. With an accepted offer already in hand on our dream property, we scrambled to find a hard money lender who could buy us some time while we organized A-lender funding. Jeff was able to have our application approved within 24 hours and we were successfully able to remove subjects within 48 hours, and close on the property in less than 10 days. Throughout the whole process, both Jeff and Don were exceptionally easy to work with, open, HONEST, responsive, professional, timely, efficient, and just an overall DREAM to do business with. I would 100% use their services again and highly recommend them to anyone. In fact, in such a hot sellers market, I would even use their services just to make my real estate offer more desirable to seller since it would allow us to close on a property within days, rather than within months (with a regular lender). Thank God for North Coast Financial! I wish this company decades of success!

Love Jeff and all the gang at North Coast Financial. They did a loan for over $750,000 and we closed in less than 12 days. Unbelievably quick and sharp guys here. The interest rate was very fair as it was a hard loan.
Truthfully never heard of hard-money lenders until we got dinged by our very own banks at Chase and Wells Fargo! Since 2008, the requirements to get a simple loan or refinance is very complex and hard, but hard lenders are good because they're more concerned about the property.
Our rating for North Coast Financial is a solid 10/10. We need more honest, smart, fast, and nimble companies in America. Thank you guys again!

I have worked with Don and Jeff Hensel of North Coast Financial for two extremely time sensitive and delicate bridge loans that required accuracy and timely follow-up. Both Jeff and Don were wonderful to work with: they were very professional, prompt, informative, and patient. They also followed up at appropriate intervals of time, and were there when needed. In both cases, they answered all questions related to the process and worked with other parties with professionalism and aplomb. Each process went very smoothly as well. I never had a problem reaching them when needed, and the success of the relationship was critically important and achieved. They were the least of my concerns, a true testament to my 5 star recommendation. Thank you Jeff and Don for helping my family to achieve important goals.

Don is a godsend. We had never done a bridge loan before and Don walked us through each step of the way making us feel comfortable and educating us in the process. Can't recommend North Coast Financial enough!

I had a wonderful experience with North Coast Financial. From the very beginning, they were willing to bend over backwards to support me through the process and willing to answer all my questions, which were a lot. I worked with Jeff and Don and they were both incredibly friendly, responsive, supportive, but above all else, they were extremely knowledgeable. Thank you for a great experience!

I can't brag enough or be more grateful for Jeff and Team coming to the rescue in a matter of just days! We thought we were out of options to save this transaction and Jeff came thru in the clutch!! Jeff made it so simple with necessary documents and jumped into action - I would highly recommend Jeff and North Coast Financial, Inc to anyone because they will make it happen!!!

I was in need of a loan (2nd place) on my home to purchase some heavy equipment for my husband's new business. I was researching various companies and reviews and ended up sending an inquiry to North Coast Financial. North Coast Financial exceeded my expectations. From the very first inquiry, Jeff responded in such a timely manner; answering all of my questions and concerns. He was honest and explained everything to me throughout the entire process. He also gave me a few options before determining if their loan was my best option. His father, Don, also joined in to process some of the paperwork. I cannot believe how quickly the money funded from start to finish. This company and all of the people working with them were very professional and efficient. I would highly recommend Jeff, his father Don and their team at North Coast Financial.

Jeff from North Coast made the process of securing a trust loan incredibly simple. He always replied to emails quickly, and was able to answer any questions we had and steer us in the right direction.

North Coast Financial was excellent to work with from the very beginning. Jeff answered my initial email immediately and even followed up to ask if I had any more questions. After deciding to use North Coast, Jeff processed the initial documents in a very timely manner and then I worked with Don to finish up the loan process. VERY FAST and very PROFESSIONAL team. Thank you Jeff and Don! I would highly recommend you to anyone.

North Coast is an excellent lending company that was great to work with. Jeff and Don clearly communicated with me and my family about the nature of the Prop 58 Loan we needed to ensure success of our property transfer. The funds were delivered as quickly as promised. Thank you NCF!

We sold our home in the Bay Area and moved to Denver. We found the perfect Denver house for us and HAD to make an immediate offer, which we did. We had no agents for our Bay Area house. We had to borrow almost 700k from a 401(k) plus other funds to get it done. 401(k)s must be replenished within 60 days, otherwise you pay regular income tax on the whole thing. This would have amounted to 200k-plus. We thought it would be a breeze. But we didn't realize how slowly the escrow/title companies wheels turn. Take it from us, if someone says x days for something to happen, add 3 days to it. It was so close, that we had to get a bridge loan from Don and Jeff in a very short amount of time. It worked. From the very beginning talking to Jeff, then closing with Don, the process was very smooth. The money was there sooner than we expected. We never did it before, but I can't imagine a stressful experience like that being easier. Don really cared about our situation. Granted it's an expensive loan, but is was 10% of what the income tax hit would have been. I think the best part was that they really cared about our situation. Ten out of ten would be our rating for these guys.

Don and his team are extremely professional and efficient to work with. Fees are standard for the industry and they were able to get my loan funded quickly. Their process is very streamlined which helps when you are multitasking projects. I will definitely use them again in the future.

Don was excellent to work with. Precise and knowledgeable. He was able to work with a scenario that many other lenders I approached could not and handled unexpected issues promptly and efficiently. Highly recommend working with him.

Thank you North Coast Financial!
I can't say enough about the great care and service provided by Don Hensel.
Don really looked out for us and guided us in the right direction. Even though I wanted to be aggressive he looked out for my best interest and future.
I made numerous calls to Don over the years about everything and anything and he was always there to help!
Great customer service is what I value most and Don Hensel exceeded my expectations!

I found myself in a very difficult financial position during probate. I did not want to use a hard money lender. I googled and found North Coast Financial. I called and Don picked up the phone which was hard to believe. He was clear, concise and professional. The loan closed quickly and exactly like Don stated with no surprises. I was able to move forward with the probate.
Thank you !
Terri G.

After being declined for a VA loan due to the tightened restrictions during the covid outbreak, we threw a hail Mary and contacted Don to help us make the loan go through. It was a tough decision to use a hard money loan but Don made the whole process super quick and easy, allowing us to close on an amazing investment property. I'd recommend him again and again!

Fast and efficient. A pleasure to do business with!!
Thank You!

Don was a gem to work with and very professional throughout the entire process. He's a straight shooter and honest in his communication and actions. I'd most certainly contact Don if needed again in the future. Thank you Don.

I am extremely impressed with North Coast Financial. I went through the process of setting up a loan and was about to have the loan funded, but had a last minute change in circumstances resulting in me cancelling this loan. I felt bad about having to cancel this loan after all the hard work completed by North Coast Financial without a single dollar out of my pocket. When I notified them of the cancellation, they were very pleasant and understanding about the situation. I ultimately did need the loan about 1 month later and the process was very smooth.

Don at North Coast was fantastic 750k loan funded in 10 days

Excellent service and communication! Jeff and Don Hensel of North Coast are experts in their field and I have nothing but positive things to say about their service.

NCF was great! Don and Jeff were easy to work with and handled my loan efficiently. The process was quick and i received great customer service all along the way. I highly recommend NCF.

Amazing Service and fair pricing. As hard money lenders go. These guys are top notch. I would work with them anytime, and hope to in the future.

Incredible and professional team Don walked me through every step and was available at all times. I highly recommend this company I'm a client for life.
Brian Tierney

Don did a fantastic job on our loan. Professional, personal, and got the job done quickly. I highly recommend Don and his financial team!!

I wish all my trust deeds were with Don! He is very conservative and only accepts the best deals with quality people. He always makes sure it is done correctly ever time. Love this guy!

Helped with title name problems, beat out 3 other offers. Will use again.
No B.S. fees! Just straight points, interest, escrow, title. No admin, doc, inspection, walk my dog etc fees!!!

Don and Jeff at North Coast helped me secure a business loan I needed to buy another location. Process was well disclosed and played out exactly as described. Would recommend them to anyone seeking non-traditional financing.

An amazing loan experience, Don went above and beyond to make our transaction as smooth as possible. Highly recommended their services.

What a professional on the highest level Don Hensel is! I've never seen a lender accomplish a loan in such a short time frame, however Don pulled it off, and he did it in the most careful accommodating way. I am truly blessed to have met this man, and I highly recommend him to anyone needing a lender they can trust and who will get it done. Thank you Don for taking care of us!

Recently worked with Don and Jeff, and I was extremely happy with the loan terms they were able to secure for me, their speed of loan closure (less than 10 days) and their service. I would not hesitate referring them to my friends and family.

Just got a loan for investment,They are fast and works easy,just 10 days funding, very good for investors!

Great and quick financial services provided by Don Hansel. Was looking to obtain financing for an investment property and Don was able to provide financing in two weeks time. Efficient and professional!

Don Hensel was absolutely awesome to deal with. He made the whole process of getting an estate loan on a property in probate simple and easy. Now I can have the repairs and upgrades done to get it ready to sell.
THANKS DON!

They really knew their stuff. I am very happy with their service.

Best service, they made everything easy from start to finish.

It was a pleasure to work with Don. He is helpful and responsive, and I feel lucky to have found North Coast Financial.

Really Great experience.Fast service and professional treatment ,yet at an affordable price and rate.
Thanks.

Don is the consummate professional. He is easy to work with, he is patient and explains things clearly. I highly recommend seeking out Don to handle any private lending loans!

I would recommend these folks to anyone needing a hard money loan in southern California. They are fast and easy to work. I just did my second loan with them. It was a 10 day close, and Don processed all the paper work on the Friday before a 3 day weekend so we could close the following Tuesday.

Excellent response time - great partner - clear communication - couldn't be better

I have used a lot of hard money lenders in the last 5 years,but no one like Don,he is very consistent and honest.Back in September 2015 I was in deep trouble and no one could not help me,but Don,he stopped the foreclosure on my home.
Appreciate all your help Don.
Sincerely,
Pam

Worked with Don and Dave for the first time in May of 2015. I found working with them to be very professional and the process moved very quickly with no surprises. I would recommend North Coast Financial to anyone who is looking at "hard-money" loans and needs to work with a group that is honest, fast and reliable.
Mike Dendo
CEO
Affordable Investments, LLC

If you find yourself in the market for a Hard Money Loan because of certain circumstances... Look no further than North Coast Financial.
I personally contacted and worked to get quotes/estimates from 5 to 10 different Lenders... Don and North Coast Financial excelled *all* other in *all* aspects!
-- Great Service: Constant, patient, and clear communication via email or phone. Never hard to get a hold.
-- Great Knowledge: Constant communication paired with good experience and knowledge is the ultimate... and you will find it at North Coast Financial.
-- Great Rates: Since there are literally thousands of different variables and products out there it can be difficult to pin down who has the best "deal". With North Coast it was actually quite clear to see they offered the best value since the savings were easy to locate and obvious on paper.
-- Great Follow Through: Once you retain their services, they continue to perform at a high caliber all the way to the very end, and even afterwards.
Navigating and securing a Hard Money Loan can be daunting and it was at times... You can feel very vulnerable and very desperate since you are at the latter end of the option spectrum. But with North Coast I really felt like they were empathetic and there to actually *help* us... and not just a client that would feed them money.
Sincerely,
AJ

I've had the good fortune to work with the partners of North Coast Financial, Don Hensel and Dave Urbanski. So far they have funded over 20 loans for me and have never let me down. They have always done what they promised and have been there to close quickly when needed. I have and will continue to recommended their services to everyone I know!
Richard Mehren

I have been very impressed with the ease of transaction, the promptness of obtaining our pre-approval letter and loan, and the level of detail explaining the loan and loan process. Our agent even commented "that was the smoothest and quickest loan transaction I have seen in a long time". Professional staff, same day responsiveness and excellent service. Highly recommended.